Payment Policy
This page lists the payment methods Pet Gift Co actually accepts, what we charge and what we do with your payment details. The list below is generated from the live checkout configuration, so it cannot fall out of date.
Methods we accept
At the time this page was loaded, checkout accepts: Cash on Delivery (COD), Pay with cards and more, Credit / Debit Card, Klarna, Afterpay and . All prices are shown and charged in USD.
When you are charged
- At checkoutThe total you approve is the total you pay: product price plus shipping, with tax shown separately where it applies. Nothing is added after that screen.
- On dispatchWe do not add charges after an order is placed. If an item turns out to be unavailable we cancel and refund that line rather than substituting it.
- On refundMoney goes back to the method it came from. We cannot refund to a different card or account.
Prices and tax
Prices are in USD and are set by DPet & Gift. Sales tax is calculated at checkout according to the delivery address, and it is displayed before you confirm. We do not operate a members-only price tier, and there is no code you need to find to get the price shown on the product page.
Security of your details
Encrypted connection
The whole site, including checkout, is served over HTTPS.
We do not store card numbers
Card details are handled by the payment provider shown at checkout. They never reach our servers and we cannot retrieve them.
What we do keep
Your order, the delivery address and your contact details, so that we can fulfil and support the order.
Suspected fraud
We may cancel and refund an order in full where the billing and delivery details cannot be reconciled. We will always tell you why.
Failed and duplicate payments
A declined payment leaves the order unpaid and unfulfilled; nothing ships until it clears. Where a duplicate charge appears — usually a retry that the bank held rather than two real charges — email [email protected] with both references and we will refund the surplus within 5-7 business days.
At a glance
- Accepted
- Cash on Delivery (COD), Pay with cards and more, Credit / Debit Card, Klarna, Afterpay and
- Currency
- USD
- Card data stored
- None
- Connection
- HTTPS site-wide
- Billing questions
- [email protected]